Seeking the insights of trained professionals can be beneficial for individuals, as it provides access to valuable guidance and facilitates the exploration of areas in life where change is desired. Counseling serves to enhance overall well-being and acquire fresh coping mechanisms for managing daily stressors. By the end of our session, our goal is for you to walk away with an action plan tailored to the specific steps you wish to pursue.

Yes, we maintain strict confidentiality under the Freedom of Information and Protection of Privacy Act (FOIP). All disclosures made while accessing services are confidential and cannot be disclosed to a third party without your consent, except in the following situations:

1. For the purposes of supervision when consulting with members of the team.
2. If we feel you are at risk of harming yourself or others.
3. If there is a suspicion of abuse or neglect of a vulnerable person, such as a child or older adult, or an animal. 
4. If subpoenaed through a court of law.

Your information will only be released to those who "need to know" and only the minimum amount of information required to address the need is released in addition, our counsellors are not trained to provide an opinion on partnering or custody and will not provide an assessment on these matters. 

Our counseling team comprises licensed healthcare professionals. They are trained to offer trauma-informed, solution-focused support to residents. 

We use a model of single-session counseling. This refers to a brief therapeutic intervention that typically takes place within a single appointment. It focuses on addressing immediate concerns providing support, and offering practical strategies or guidance to individuals seeking assistance. Yes, you are welcome to come back to continue your progress or with new challenges.

We provide counseling support to those 14 years of age and up. We encourage parents and caregivers to be involved in the action plan, which has been shown to significantly increase the likelihood of making a beneficial difference in a child's life.