Social Media Terms of Engagement

The City of Spruce Grove makes use of several social media platforms. We welcome your comments and invite you to contribute and engage with us. Please be civil and respectful to others when using any of our platforms. In order to ensure the conversation is a positive experience and remains in good taste, we will not engage in conversations of the following nature and reserve the right to remove content as follows:

  • Content containing defamatory, offensive, profane, hateful, insulting, rude, abusive, aggressive or violent language
  • Personal attacks including name calling, bullying and use of intimidation
  • Content that promotes, fosters or perpetuates discrimination on the basis of race, national or ethnic origin, age, creed, gender, marital status, socio-economic status, physical or mental disability, or sexual orientation
  • Content containing sexual content or links to sexual content
  • Content containing commercial messages, advertising or marketing materials
  • Content containing spam
  • Content encouraging illegal activity
  • Content that invades personal privacy
  • Information that could compromise public safety or security, or operations
  • Content that violates a legal ownership interest of any other party
  • Unintelligible or irrelevant messages
  • Messages that impersonate or misrepresent someone else, including public figures or City officials
  • Comments not topically related to the original post

Content that violates these terms of engagement will be removed without notice. We reserve the right to ban users who repeatedly violate the terms of engagement.

The City of Spruce Grove is not responsible for any use of material posted by users. We reserve the right to modify the terms of engagement at any time.

The City of Spruce Grove social media platforms are not intended to be official records of public opinion on topics that are reviewed by City Council. Interested parties are encouraged to participate in a council meeting for this purpose.

The City of Spruce Grove social media channels are also not intended to promote specific businesses in Spruce Grove, outside of those that are affiliated or managed by the City, or those that are considered major tourist attractions.