E-Scooter Pilot Program

The e-scooter pilot program is now complete. Stay tuned for details about an upcoming non-statutory public hearing (likely in early 2024) where residents can provide their comments and feedback about the program.

The City partnered with Bird Canada in the spring and summer of 2023 to conduct an e-scooter pilot program in Spruce Grove. City Council and Administration will consider the data collected during the pilot when deciding whether to offer an e-scooter program on a permanent basis. 

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What are e-scooters?

Electric scooters (e-scooters) are motorized, two-wheeled scooters with a platform on which the rider stands. They are propelled by a battery powered electric motor. The rider controls the throttle, steering and brakes. See the interactive map showing where e-scooters are permitted in Spruce Grove.

Respectful riding

Spruce Grove sidewalks and trails are a shared space that are used by people of all ages and abilities for walking, running, cycling and more. To ensure the safety and comfort of everyone using the sidewalks and trails, e-scooter users must ride in a safe and respectful manner. Remember:

  • Slow and steady: Slow down when approaching crowded areas or when passing pedestrians or other trail/sidewalk users.
  • Be aware: Pay attention to who and what is around you. Watch out for entrances and exists to driveways and parking lots, and all traffic controls.
  • Stay to the right, pass on the left: Use the right side of the sidewalk or trail to provide space for others.
  • Make space: Slow down and move to the side on narrow or busy sidewalks/trails.
  • Don't block the path: Step off the trail when stopping.
  • Be heard: If you are going to be passing someone, use your voice, a horn or a bell to alert others to your presence.
  • Be seen: Make sure the headlight and tail light on your scooter are functioning properly. If they aren't, report it to Bird Canada using the app, by phone at 1-866-205-2442 or by email at hello@birdcanada.co.

How do I sign up?

Download the Bird Canada app on the Apple App Store or Google Play to get started. Refer to the Rental Policy on the Bird Canada website for more details.

Frequently asked Questions

The pilot program started on June 1, 2023 and finished in late October 2024.

E-scooters are permitted only on public trails, pathways, and sidewalks. They are not permitted on roads or private property. When crossing a road, e-scooter users must use a marked crosswalk. In addition, the City has identified “no go” zones, including the Central Park skatepark, City Centre construction area, and near open bodies of water. Advanced geofencing technology controls where the e-scooters are ridden and parked, and how fast they can travel. Refer to the interactive map for more details about where e-scooters can and cannot operate.

There will be 75 to 150 e-scooters available in Spruce Grove during the pilot program, depending on demand.

Any person age 16 or above with a smartphone and a credit card.

Helmets are strongly encouraged for all users; however, they are not required. Helmets are not provided with the rental of an e-scooter.

During the pilot program, speeds will be capped at 24 km/hr. This maximum speed may be lowered if the City or Bird Canada determines it to be necessary. In addition, there are several "slow zones", where geofencing technology is used to automatically limit speeds. 

The City has taken several safety precautions to keep e-scooter users and pedestrians safe, including:

  • Limiting operation to trails, sidewalks and pathways only
  • Identifying "no go zones", "slow zones", and "no parking" zones
  • Limiting access to users age 16+

In addition, Bird Canada e-scooters are equipped with several safety features, including:

  • Enhanced automatic LED lighting (front and rear)
  • Automatic speed limit caps 
  • Throttle-brake interlock (protects against accidentally holding the throttle)
  • Puncture-proof tires
  • Dynamic Stability Control Steering (stabilizes out-of-control, sudden or erratic movements and guards against unsafe turns or over corrections)
  • Skid detection technology (prevents improper riding behaviour)

Under the Alberta Traffic Safety Act, e-scooters are not permitted on public roadways, trails, sidewalks or pathways. Bird Canada has applied for, and received an exemption under the Act, and is therefore permitted to operate a shared e-scooter program in Spruce Grove.  

Bird Canada monitors the weather forecast and if there is snow, significant rainfall, or other potentially hazardous conditions, it may choose to suspend e-scooter use. During these times, all e-scooters will be disabled and cannot be rented. In addition, the City can request at any time that e-scooter use be suspended due to weather.

There is no cost to the City or taxpayers. Bird Canada is responsible for providing the e-scooters and overseeing, funding, and operating the program. The City will support the pilot program by sharing information and monitoring use of the e-scooters.

  • They can help reduce greenhouse gas emissions and promote a more sustainable environment.
  • They can expand Spruce Grove’s transportation network and provide a convenient and affordable transportation choice for the community.
  • They support the growth of the city by promoting tourism.
  • They encourage residents to get outside and promote an active lifestyle.

Yes, once the pilot program has finished, the City will host a non-statutory public hearing (likely in early 2024) where residents and members of the public can provide feedback and ask questions. Additionally, Bird Canada will pass along any feedback or concerns it receives to the City.

  • For questions or concerns about the e-scooter pilot program, payments/refunds, abandoned e-scooters, technical issues, or your account, contact Bird Canada at 1-866-205-2442 or hello@birdcanada.co.
  • To report a collision or incident that requires police or ambulance attendance, call 911.
  • To report someone using an e-scooter to cause a disturbance or riding in a reckless or unsafe manner, contact Spruce Grove Enforcement Services at 780-962-7586 or the Parkland RCMP after hours non-emergency line at 825-220-7267.
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