The Accounts Receivable department is the central hub for invoice processing and collections at The City of Spruce Grove, which includes Ambulance and Fire Services.

Payment Information

Payment is due 30 days from the invoice date, after 90 days, outstanding accounts may be forwarded to a collection agency.

Payments can be made using the following methods:

• Through your financial institution. (Online or in person - customer ID required)
• By phone 780-962-7634 ext. 184 with Visa or Mastercard.
• By mail – make your cheque payable to The City of Spruce Grove and send to 315 Jespersen Ave, Spruce Grove AB T7X 4E8
• Use our 24 hour drop box near the entrance to City Hall. Please include account number (customer ID) you wish to pay.

Direct Billing

Direct billing coverage options do not apply to non-residents of Alberta. Direct billing to an insurance company is not available.

Ambulance Rides

Did you know Alberta Health Services does not cover the cost of an ambulance ride? You may be eligible to have your ambulance invoice directed to one of the agencies listed below for payment of Alberta Blue Cross, First Nations & Inuit Health, AISH or Income Support. We can direct bill to Alberta Blue Cross on your behalf if we are supplied with your benefit information. Please contact Accounts Receivable for more information.

Contact

Accounts Receivable

315 Jespersen Ave.
Spruce Grove, AB T7X 4E8
Phone: 780-962-7634 ext. 184
Fax: 780-962-2526
Email: accountsreceivable@sprucegrove.org
Hours: 8:30 am to 4:30 pm (closed weekends and holidays)

For questions or concerns regarding Property Assessment & Taxation or Utility Billing, please contact those areas directly.