Snow Routes FAQs

What are snow routes?

Snow routes, also known as collector roads, are the main, high-traffic roads typically within subdivisions. All snow routes are identified year-round by permanently-affixed signs on street lamp posts.

When is snow removed from snow routes?

Snow removal on snow routes occurs when snow accumulates to a minimum of five centimetres and other higher priority roads have been cleared to an acceptable condition.

How will I know if snow routes are active?Residential Street Snow Removal sign thumbnail image

When snow routes are active, yellow signs will be posted along the route and residents will have 24 hours from the time the sign is posted to remove any vehicles from the route (signs are posted a minimum of 24 hours in advance of the start of snow removal operations). Information will also be posted on the City's website and social media accounts during regular business hours.

What do I need to do when snow routes are active?

Residents are strongly encouraged to move their vehicles as soon as they see signs indicating active snow routes. Vehicles that are not removed will be towed.

Can I park on a snow route?

Parking is permitted on snow routes until they are declared active. Once they are active, motorists will have 24 hours from the time the sign is posted to remove any vehicles from the route. Vehicles that are not removed will be towed. When snow routes are no longer active, the yellow signs will be removed and parking will again be permitted.

What is the difference between a snow route and residential street snow removal?

A snow route is a main, high-traffic road typically located within a subdivision. Residential street snow removal is when snow is removed from all the streets within a subdivision. Snow routes are a higher priority than residential streets and are typically cleared when snow accumulates to a minimum of five centimetres. Residential street snow removal doesn't occur until snow accumulates to a minimum of 22 centimetres.

How can I check the progress of snow routes?

When snow routes are active, progress is updated on a daily basis (Monday to Friday) on the City's website .

A grader left a windrow in front of my driveway that is restricting my access. Will it be removed?

Yes. As a grader moves down a street, it is followed by a skid steer loader that will clear driveways by removing sections of the windrow that were created by the grader. There can be a gap between when the grader passes by and when the skid steer loader catches up, but the intent is to remove windrows from the front of private driveways as soon as possible.

Why has snow that was removed from the road been placed on the front or sides of my property?

This part of your property is technically a roadway right-of-way, which is publicly owned and designed to provide space for items such as public sidewalks, utilities, fire hydrants, City trees, road signs and snow storage. The depth of the right-of-way typically ranges from two to five metres from the curb and the City uses this space to store snow that has been removed from the road. Snow will not be piled on a public sidewalk.

I have a private sidewalk leading to the curb adjacent my property and the grader has piled snow on it. Will this snow be removed?

The snow will not be removed. As outlined in the City's Snow and Ice Control Policy PDF, "the opening of windrows at private sidewalks is the responsibility of the property owner."

Does the City put sand or salt on the roads?

Yes. The City uses a salt/sand mix (ratio dependent on conditions) on the roads.