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Utilities


If you are moving to Spruce Grove you need to set up a utilities account to pay for water services and solid waste collection. If you are already a resident, and are moving to another location within the city, you need to close your current account and open a new one.

Call us at 780-962-2611, e-mail us Email or come to City Hall to set up your account.

Renters (tenants) are required to pay a non interest-bearing deposit of $200, sign a consent to release utilities account information form PDF, and provide a copy of their lease agreement to open an account. Each person over 18 years of age on the lease agreement is required to complete an application form PDF. Home owners are not required to pay a deposit.

Utility accounts are billed every month and are due upon receipt. The billing is based on actual water consumption as indicated by your water meter, which is read by a city employee every month. If our meter-reader is unable to obtain a current meter reading your consumption will be estimated based on previous months’ consumption.

Are you looking for information about electricity or gas utilities? Please visit the Government of Alberta's utilities consumer advocate website External for information.

Water and sewer rates

The City of Spruce Grove bills its customers $4.194 per m3 (220 gallons) of water consumed. The amount of water consumed by your household may change during each billing cycle, and usually differs from one household to another.

Solid waste rates

Solid waste (garbage, recycling and organics) collection is billed at $26.75 every month for each residential dwelling unit. Non-residential properties are responsible for their own solid waste removal. For details about solid waste collection, visit Garbage and Recycling.

If you have a problem with solid waste collection, call us at 780-962-2611 or report a problem. 

Residential Waste Collection Schedule PDF

Closing your account

The City requires notice of at least three business days to close your account. Please call us to confirm a date for a final meter reading and to give us a forwarding address where we can send your final bill and refund your deposit, if applicable.