The City of Spruce Grove
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Residents
What is the collection process on active accounts?

The Water & Sewer Services Bylaw C-272-99 allows for the disconnection of utility services after the due date for any non-payment of the utility account. 

Should your services be disconnected, a reconnection fee of $25.00, (during regular business hours, Monday – Friday 8:30 am – 4:30 pm except holidays) along with arrears, must be paid in full in order to restore services.

Please note: If you are experiencing financial difficulties and are unable to pay as required, the city will make every effort to work with you to bring your account balance to a current status in a reasonable time frame.

For further information:

  • Email us               info@sprucegrove.org 
  • Phone us             (780) 962-7634   Ext. 149
  • Fax us                 (780) 962-2526

 

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The City of Spruce Grove